Distribution metrics grouped by queue
GET/v1/reports/distribution/by-queues/metrics
Returns aggregate distribution KPIs grouped by queue for the full filter window. Use `/details` for paginated call rows. Private upstream path: `/v1/reports/distribution/by-queues/metrics`.
Query Parameters
from_datestring required
Start date (DD-MM-YYYY).
Example:06-05-2026
to_datestring required
End date (DD-MM-YYYY).
Example:17-05-2026
from_timestring
Start time (HH-MM-SS). Defaults to start of day.
Example:00-00-00
to_timestring
End time (HH-MM-SS). Defaults to end of day.
Example:23-59-59
time_zonestring
UTC offset. Defaults to +00:00 when omitted.
Example:+03:00
queuearray
Optional comma-separated queue numbers or names. Omit to include all workspace queues.
Example:text
agentarray
Optional comma-separated agent identifiers. Omit to include all workspace agents.
Example:text