Per-agent answered outbound KPI buckets aligned with legacy `GET /api/v1/metrics/outbound/answered/agent`. **Aggregate vs nested calls:** bucket KPIs are full-period; `calls` are page-scoped dialed calls (`number`, `queue` campaign label, `duration`, etc.). Private upstream path: `/v1/reports/outbound/dialed-by-agents`.

Parameters 9

Name	Type	Description
`from_date`required	query · string	Start date (DD-MM-YYYY).
`to_date`required	query · string	End date (DD-MM-YYYY).
`from_time`	query · string	Start time (HH-MM-SS). Defaults to start of day.

Bearer token required

Response examples

200OK

application/json example derived from schema

{
  "success_code": "OK",
  "message": "OK",
  "details": {},
  "data": [
    {
      "group": "agent",
      "name": "string",
      "received": 0,
      "completed": 0,
      "transferred": 0,
      "calls_percentage": 0,
      "calls": [
        {
          "id": "string",
          "date": "string",
          "agent": "string",
          "number": "string",
          "event": "string",
          "queue": "string",
          "duration": "string"
        }
      ]
    }
  ],
  "meta": {
    "current_page": 0,
    "per_page": 0,
    "total": 0,
    "last_page": 0,
    "links": {
      "first": "string",
      "last": "string",
      "prev": "string",
      "next": "string"
    }
  }
}

400Bad Request

application/json example derived from schema

{
  "error_code": "VALIDATION_ERROR",
  "message": "string",
  "details": {}
}

Code examples

curl -H 'Authorization: Bearer <TOKEN>' '/v1/reports/outbound/dialed-by-agents'

fetch("/v1/reports/outbound/dialed-by-agents", {
  method: "GET",
  headers: {
      "Authorization": "Bearer <TOKEN>"
    },
})
  .then((response) => response.json())
  .then((data) => console.log(data))

import requests

url = "/v1/reports/outbound/dialed-by-agents"
headers = {
    "Authorization": "Bearer <TOKEN>"
}

response = requests.get(url, headers=headers)
print(response.json())

Authentication

AuthenticationBearer token

Paste cURL