CallCenterAnsweredByCallDurationBucket object
| Field | Type | Description |
|---|---|---|
grouprequired | string | |
namerequired | string | Talk-duration band label (15-second steps up to 150+). |
receivedrequired | integer | |
completedrequired | integer | Received minus transferred for the full filter period. |
transferredrequired | integer | |
calls_percentagerequired | number (float) | Share of total answered calls in this duration band (full period). |
talk_timerequired | number (float) | Total talk seconds for the full filter period. |
talk_time_percentagerequired | number (float) | |
avg_talkrequired | number (float) | |
ring_timerequired | number (float) | Total ring seconds for the full filter period. |
wait_timerequired | number (float) | Total wait seconds for the full filter period. |
avg_waitrequired | number (float) | |
max_waitrequired | number (float) | |
callsrequired | allOf[] | Answered calls in this duration band that fall on the current page of the globally paginated call list (`meta`). Each row includes `queue_name` / `queue_number`. |