CallCenterUnansweredSummaryData object

Field	Type	Description
incompletedrequired	integer	Total incomplete calls (unanswered + abandoned) in the filter window.
unansweredrequired	integer	Calls ending with EXITWITHTIMEOUT, EXITWITHKEY, or EXITEMPTY.
abandonedrequired	integer	Calls ending with ABANDON.
avg_start_positionrequired	integer	Average queue position at abandon; **abandoned calls only**.
avg_end_positionrequired	integer	Average end position (info1) at abandon; **abandoned calls only**.
avg_wait_secondsrequired	integer	Average wait time in whole seconds; **abandoned calls only**.