CallCenterServiceLevelRow object

Field	Type	Description
thresholdrequired	string	Wait-time SLA threshold in seconds (15-second steps up to 150).
countsrequired	integer	Cumulative calls with wait time at or below this threshold for the full filter period. Not limited to calls listed in `calls`.
deltarequired	integer	Calls in this wait-time band only (incremental vs the previous threshold), for the full filter period.
percentagerequired	number (float)	Share of total calls at or below this threshold for the full filter period.
callsrequired	allOf[]	Calls in this wait-time band that fall on the current page of the globally paginated call list (`meta`). Empty when no calls in this band appear on that page.