CallCenterSummaryCallsData object
| Field | Type | Description |
|---|---|---|
total_callsrequired | integer | |
inboundrequired | integer | |
outboundrequired | integer | |
answeredrequired | integer | |
unansweredrequired | integer | |
abandonedrequired | integer | |
transferredrequired | integer | Count of TRANSFER events today (from queue stats; not included in dashboard per-queue rows). |
unanswered_outboundrequired | integer | |
avg_break_timerequired | number | |
avg_talk_timerequired | number | |
avg_ring_timerequired | number |