CallCenterDistributionByTimeBucket schema · Bevatel

Field	Type	Description
`group`required	string	Legacy groupName from metrics query (week_day period uses weekDay).
`name`required	string	Bucket key (e.g. 2026-01-15 for day, 00:00 - 00:59 for hour, Monday for week_day).
`queue_name`required	string	Always null for temporal buckets (aggregates span queues).
`queue_number`required	string	Always null for temporal buckets.
`received`required	integer
`answered`required	integer
`unanswered`required	integer
`abandoned`required	integer
`transferred`required	integer
`logins`required	integer
`logoff`required	integer
`avg_wait`required	number (float)
`avg_talk`required	number (float)
`max_callers`required	integer
`answered_percentage`required	number (float)
`unanswered_percentage`required	number (float)
`transferred_percentage`required	number (float)
`abandoned_percentage`required	number (float)
`sla`required	number (float)
`calls`required	allOf[]